Chik Blessing Global Limited Privacy Policy - Learn how we collect, use, and protect your personal information in compliance with NDPA 2023
This Privacy Policy describes how, Chik Blessing Global Limited, ("CBGL", "we", "us" or "our") handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website (www., devices, social media, online and physical store location) and other activities as described in this Privacy Policy.
At Chik Blessing Global Limited, we care deeply about privacy. We strive to be transparent about our privacy practices, including how we treat your personal information in line with the Nigeria Data Protection Act (NDPA 2023).
This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users in connection with our Service.
In the course of providing and improving our products and services, we collect your personal information for the purposes described in this Privacy Policy. The following are the types of personal information that we collect:
When you create an account, place an order at checkout, contact us directly, or otherwise use the Service, you may provide some or all of the following information:
Account Information:
To create and manage your account, we collect your phone number or email as login credentials. If you sign up via third-party services (e.g., Facebook, Instagram), we may collect your profile photo, username, and email. We also store your account settings and preferences.
Purchases:
To process and deliver orders, we collect your transaction history, payment details, shipping address, and recipient contact information.
Customer Support:
When you contact our support team (via app, social media, or other means), we collect your communication history to improve service.
User Feedback:
When you send inquiries, reports, or feedback, we collect that information, including product reviews, ratings, images, or text you submit.
Promotions & Events:
If you join a contest, promotion, or survey, we collect your contact details and any information required to verify eligibility, process entries, and deliver prizes. Your marketing preferences and interactions may also be recorded.
Other Data:
We may use any additional information you provide as outlined in this Privacy Policy or as disclosed at the time of collection.
We may supplement the data you provide with information from:
Data providers:
Such as information services and data licensors that provide demographic and other information, which among other purposes help us detect fraud.
Marketing partners:
Such as joint marketing partners and event co-sponsors.
Public sources:
(e.g., government records or publicly available data).
Other third-party services:
We may obtain your information from other third-party services, such as:
To enhance your experience with our services and support the other purposes for which we collect personal information, we, our service providers, and our business partners may automatically record information about you, your computer, or mobile device and your interactions with the Service, our communications, and other online services over time, such as:
Device data:
We collect certain information about the device you use to access the Service, such as device model, operating system information, language settings, unique identifiers (including identifiers used for advertising purposes).
Service usage information:
We collect information about your interactions with the Service, including the pages you view, the duration on a page, the source from which you arrived at the page, your interactions with the page, whether you opened our emails, and whether you clicked the links within our emails.
Location data:
We collect your approximate location data (e.g., IP address).
We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:
The applicable data protection laws require a legal basis for our use of personal information. Our basis varies depending on the specific purpose for which we use personal information. We use:
Contract:
To fulfill your purchases and deliver your orders.
Consent:
Where you opt-in to marketing communications.
Legal Obligation:
To comply with Nigerian tax, anti-fraud, food safety, and consumer protection laws.
Legitimate Interest:
when we optimize features, analyze performance metrics, fix errors, and improve the Service and our business, when we detect and prevent fraud and abuse to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising.
At Chik Blessing Global Limited, we care deeply about privacy. We may share your personal information with the following parties for the purpose of providing you with better services, providing you with personalized advertising and marketing communications, protecting your rights, and/or complying with legal requirements:
Service Providers:
Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, order fulfillment and delivery, marketing, consumer research and website analytics). We generally require these service providers to use personal information only as necessary to perform the services or comply with applicable legal obligations.
Regulators:
NAFDAC, FCCPC, tax authorities, or law enforcement where legally required.
Detecting fraud and abuse:
We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.
We provide you the ability to exercise certain rights and choices regarding our collection, use and sharing of your information. In accordance with NDPA 2023 applicable law, you have the right to:
The security of your personal information is important to us. We use technical and administrative measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and/or destruction. We also follow the Payment Card Industry Data Security Standard ("PCI-DSS") in handling your credit card information. However, security risk is inherent in all internet and information technologies.
Payment information is processed via secure third-party providers compliant with Central Bank of Nigeria (CBN) standards.
We retain your data only as long as necessary to fulfil orders, comply with legal requirements, resolve disputes, or enforce agreements.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, posting it on the Service and/or providing any notice required by applicable laws.
Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting).
We recommend that you review the Privacy Policy each time you visit our Service to stay informed of our privacy practices.
If you have any questions or comments about our Privacy Policy or the terms mentioned, you may contact us at any time:
Send an email to privacy@chikblessing.com
Last updated: 22 October 2025
This Privacy Policy is compliant with the Nigeria Data Protection Act (NDPA) 2023