Have questions? We've got answers. Browse through our most commonly asked questions below.

Frequently Asked Questions

Can I return a product if I change my mind after purchase ?

What should I do if my order arrives damaged ?

Do you offer refunds instead of exchanges?

I received the wrong item. What should I do?

My order was cancelled, but I was charged. Will I get my money back?

Can I modify or cancel my order after placing it?

How long will it take to receive my order?

Do you offer same-day or next-day delivery?

What if my order is delayed?

Can I track my order?

Are all products listed on the website available in stock?

How do I know if a product is fresh and safe?

Can I pre-order or request an item that is out of stock?

Do you sell in bulk/wholesale quantities?

What should I do if I notice an issue with a product (e.g., wrong details, expired date, incorrect description)?

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