Have questions? We've got answers. Browse through our most commonly asked questions below.
Can I return a product if I change my mind after purchase ?
What should I do if my order arrives damaged ?
Do you offer refunds instead of exchanges?
I received the wrong item. What should I do?
My order was cancelled, but I was charged. Will I get my money back?
Can I modify or cancel my order after placing it?
How long will it take to receive my order?
Do you offer same-day or next-day delivery?
What if my order is delayed?
Can I track my order?
Are all products listed on the website available in stock?
How do I know if a product is fresh and safe?
Can I pre-order or request an item that is out of stock?
Do you sell in bulk/wholesale quantities?
What should I do if I notice an issue with a product (e.g., wrong details, expired date, incorrect description)?
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